Privacy Policy
Effective Date: July 14, 2026
Collection of Information
Smokehouse Q ("we," "our," or "us") collects certain non-personally identifiable information about visitors to our website, including IP address, browser type, referring website, and pages visited. This information helps us improve our website and better serve our customers.
We only collect personally identifiable information that you voluntarily provide to us, including your name, phone number, email address, mailing address, or other information submitted through our contact forms, online ordering, catering requests, loyalty program enrollment, SMS opt-in forms, email communications, or other methods of contacting our restaurant.
Use of Information
We use the information you provide to:
Respond to inquiries.
Process online orders.
Coordinate catering requests.
Send order confirmations and updates.
Send appointment or event confirmations related to catering.
Provide customer support.
Notify customers of promotions, special offers, loyalty rewards, and restaurant updates (where consent has been provided).
Improve our website and customer experience.
If you have opted in to receive SMS communications, we may send text messages regarding online orders, catering requests, order status, customer support, loyalty rewards, special offers, restaurant updates, and other communications related to Smokehouse Q.
Disclosure of Information
Smokehouse Q does not sell, rent, or share your personally identifiable information with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may disclose information when required by law or when necessary to protect our legal rights, property, or safety.
Review or Removal of Personal Information
You may request to review, update, or remove the personal information we maintain by contacting us using the information below. We will respond to requests within a reasonable timeframe consistent with applicable law.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.
Cookies help us understand how customers use our website and allow us to improve functionality, online ordering, and customer experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Analytics
We may use third-party analytics providers, including Google Analytics, to better understand how visitors interact with our website.
Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect.
While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.
Changes to This Privacy Policy
Smokehouse Q reserves the right to modify this Privacy Policy at any time. Any updates become effective immediately upon posting to this page. Continued use of our website constitutes acceptance of any revisions.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us through our website:
https://www.smokehouseq.com/contact
or by contacting either restaurant location listed on our website.